Once the software provider receives the SDK, they have access to full technical support from Solidsoft Reply via an online portal and also a service desk which operates on a 12 x 6 basis.
IT software providers do not have to pay any fees to MaMVO.
Any new IT software provider interested in connecting their system to the MaMVS should contact the MaMVO through the designated contact form for further details.
On the portal, the supplier needs to go to the page IT Supplier self-certification guidance where they will find resources and information related to the self-certification process (including the Test Book). The supplier also needs to access the Support Page where there is the email address that they need to use to contact Solidsoft Reply to start the self-certification process, and the email address for Malta-specific support.